Thursday, March 30, 2023
HomeTechGoogle apologizes after software update results search engine going down

Google apologizes after software update results search engine going down

Google apologized for an issue with software updates which caused a massive worldwide interruption on the Tuesday.

An official from the business stated that the team “worked quickly” to address the issue, and the service was back up in a normal manner.

“We’re aware of a software update issue that occurred late this afternoon Pacific Time and briefly affected availability of Google search and Maps,” they wrote.

“We apologize for any inconvenience. We have worked quickly to address the issue and services are now operational.”

The outage was immediately reported by the technology platforms.

The real-time online platform Downdetector said that users were experiencing issues with Google Explorer the most popular search engine, starting at 2.12am BST (9.12pm EST, 11.12AM AEST).

As as of 11.38AM at 11.38AM, there were confirmed 4,113 accounts of Google outages.

Users complained that other websites Gmail, Google maps and Google images also had difficulties. They all depend on Google’s search engine for operation.

Network intelligence firm ThousandEyes Inc reported Google outages were affecting at most 1,338 servers worldwide over more than 40 nations comprising that of the United States, Australia, South Africa, Kenya, Israel and some parts of South America, Europe and Asia including China and Japan.

The initial outage that was reported on ThousandEyes was for about 34 minutes. A second outage occurred around 12pm. The issue affected a lesser number of servers, and took about seven minutes to be resolved.

Users who tried to search using the engine encountered the error 502 or 500.

“The server encountered a temporary error and could not complete your request,” one error page stated.

“Please try again in 30 seconds.”

People were on Twitter to voice their displeasure switching to other search engines like Bing and DuckDuckGo for browsing the internet.

Google does not release precise traffic figures however it’s the most visited website on the web with over 80 billion page views every month.



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